Privacy Policy
Last Updated: October 7, 2025
At Love Mind Coach, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you apply to become a coach on our platform.
1. Information We Collect
When you submit an application to become a coach, we collect:
- Personal Information: Your first name and email address
- Communication Preferences: Your consent to receive transactional emails and optional marketing communications
- Technical Information: IP address, browser type, and device information (collected automatically)
2. How We Use Your Information
We use your information to:
- Process your coach application
- Send you important updates about your application status
- Provide onboarding information and platform updates (transactional emails)
- Send you marketing communications about coaching opportunities and platform features (only if you've opted in)
- Improve our platform and services
- Comply with legal obligations
3. Email Communications
Required Transactional Emails:
- Application confirmation and status updates
- Onboarding instructions and account setup information
- Important platform announcements and policy changes
- Security and account-related notifications
Optional Marketing Emails:
- Updates about new coaching opportunities
- Platform feature announcements and tips
- Community news and success stories
- You can opt-in to marketing emails during application or later in your account settings
- You can unsubscribe from marketing emails at any time using the unsubscribe link in each email
4. Data Storage and Security
Your information is stored securely using industry-standard encryption and security measures. We use:
- Secure cloud storage providers with SOC 2 compliance
- Encrypted connections (SSL/TLS) for all data transmission
- Regular security audits and updates
- Access controls to limit who can view your information
5. Data Sharing and Third Parties
We do not sell your personal information. We may share your data with:
- Service Providers: Email services (AWS SES, Migadu) and data storage providers (SheetDB, Google Sheets) who help us operate our platform
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request corrections to inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing emails at any time
- Portability: Request your data in a portable format
- Object: Object to certain processing of your personal information
To exercise any of these rights, please contact us at info@lovemindcoach.com
7. Cookies and Tracking
Our website uses minimal cookies for:
- Essential functionality (session management)
- Analytics (understanding how visitors use our site)
You can control cookies through your browser settings.
8. Data Retention
We retain your information for:
- Active applications: Until you are onboarded or decline to proceed
- Declined applications: 1 year (in case you reapply)
- Active coach accounts: Duration of your coaching relationship plus 3 years for legal compliance
- Marketing communications: Until you unsubscribe
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
10. International Users
If you are accessing our services from outside the United States, please note that your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
12. AWS SES Compliance
We use Amazon Web Services Simple Email Service (AWS SES) for sending emails. To maintain compliance with AWS SES requirements:
- We only send emails to individuals who have explicitly provided consent
- All marketing emails include a clear unsubscribe mechanism
- We honor unsubscribe requests promptly (within 48 hours)
- We maintain accurate records of consent and communication preferences
- We monitor bounce rates and complaint rates to maintain good sender reputation
Back to Home